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Frequently Asked Question

For any inquiries and feedback from customers, we will reply patiently and meticulously.

  • Q. How soon can we get a reply after we send you an inquiry?

    In working days, we will reply to you within 12 hours after receiving the inquiry.

  • Q. Are you a direct manufacturer or a trading company?

    We have our own factory, which is a direct sales manufacturer.
  • Q. What products can you provide?

    We mainly produce washing machine spare parts and hardware.
  • Q. What application fields are your products mainly involved in?

    Our products mainly cover ships, automobiles, construction, animal husbandry, breeding, housekeeping services, etc.
  • Q. Can you make customized products?

    Yes, we mainly make customized products. We develop and produce products based on drawings or samples provided by customers.
  • Q. Are you producing standard parts?

    Yes, in addition to customized products, we also have some standard parts that are mainly used in washing machines.
  • Q. What is the production capacity of your company?

    We have 10 assembly lines, hundreds of fully automatic CNC machine tools, 20 high-precision CNC machine tools, and an annual production capacity of 5 million sets of cleaning machine parts and hardware.
  • Q. How many employees does your company have and how many technicians are there?

    The company currently has more than 180 employees, including more than 10 professional technicians and 2 engineers.
  • Q. How does your company guarantee product quality?

    First of all, we will have corresponding inspections after each process. For the final product, we will do 100% full inspection according to customer requirements and international standards;
    Then, we have advanced and complete testing equipment: spectrum analyzer, three-coordinate measuring instrument, image measuring instrument, etc. The above-mentioned equipment can fully guarantee to provide customers with good finished parts, and at the same time can ensure to meet customers' all-round testing requirements for material physical and chemical properties, non-destructive testing, and high-precision geometric size testing.
  • Q. What is the payment method?

    When quoting, we will confirm the transaction method, FOB, or other methods with you. When mass production, we usually pay 30% advance payment first, and then pay the balance after seeing the bill of lading.
  • Q. How are the goods delivered to customers?

    Usually we ship by sea.
  • Q. Where are your goods mainly exported to?

    Our products are mainly exported to dozens of countries such as the United States, Germany, Japan, Spain, Italy, Britain, South Korea, Australia, Canada and so on.

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